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PRODUCT INFORMATION
INVESTOR RELATIONS
PATIENT REGISTRATION
CANNABIS USAGE
ORDERING & SHIPPING
PRICING & PAYMENT

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PRODUCTS INFORMATION

Various factors can result in a small varying percentage change from batch to batch. Meaning, a particular strain batch may be slightly more potent or less potent than the average potency. We pride ourselves on our rigorous testing to provide consumers with the most accurate strengths to help make purchasing decisions. So be sure to check the label each time you purchase. To see our current products, please click here.

Emerald uses living soil, natural sunlight, no pesticides and hand grooming to ensure crops are healthy and jam packed with aromas and flavours.

Our cannabis is not certified organic, however, our cannabis is grown in certified organic living soil. To see Emerald’s product range, please click here.
Our trimmed flowers are dried slowly on screens and hung branches within a controlled environment that includes fans and dehumidifiers. It can take seven to ten days to dry and another week of curing to achieve the ideal moisture content of 10% to 12%, giving our cannabis a uniformly dry texture and perfect aroma. Explore Emerald’s product range.
No. Emerald does not use pesticides on any of our products. If there ever was a case for pest mitigation, we would only use specific products and methods approved by Health Canada. We also test all products at a third-party lab. Explore Emerald’s product range.
We offer our patients a selection of high-quality dried cannabis flowers, cannabis oils and fast-action sprays in various THC and CBD potencies. Our flowers and oils come in a variety of Indica, Sativa and Hybrid options. We are excited to introduce Nano Fast-Action sprays to our smoke-free portfolio. To see what medical cannabis products are currently selling, please click here.
At Emerald, all of our batches go through a two-week flushing period. This includes one week of very low nutrient solution feeding, followed by a week of pure water flush. Explore Emerald’s product range.
We grow a variety of strains at any given time using our growing methods and plant genetics. We strive to continually offer multiple strains with varying THC and CBD levels, helping meet the needs of our customers. Have a look at Emerald’s product range, please click here.
Emerald uses living soil, natural sunlight, no pesticides and hand grooming to ensure crops are healthy and jam-packed with aromas and flavours.

Various factors can result in a small varying percentage change from batch to batch. Meaning, a particular strain batch may be slightly more potent or less potent than the average potency. We pride ourselves on our rigorous testing to provide consumers with the most accurate strengths to help make purchasing decisions. So be sure to check the label each time you purchase. To see our current products, please click here.

INVESTOR RELATIONS

Emerald Health Therapeutics Inc. is publicly traded on the Toronto Venture Exchange (TSXV: EMH) and the OTC Market Group (OTCQX: EMHTF).
Please contact your financial advisor or your stockbroker to buy shares. Emerald Health Therapeutics Inc. is publicly traded on the Toronto Venture Exchange (TSXV: EMH) and the OTC Market Group (OTCQX: EMHTF).
Our next AGM meeting is on June 20, 2019 (08:00 hrs PST). To learn more about Emerald Health Therapeutics, please click here – thanks.
Please contact our transfer agent, Computershare, at toll free: 1.800.564.6253, or email us at Emerald for further assistance at invest@emeraldhealth.ca. To learn more about Emerald Health Therapeutics, please click here – thanks.
Emerald Health Therapeutics Inc. is publicly traded on the Toronto Venture Exchange (TSXV: EMH) and the OTC Market Group (OTCQX: EMHTF).
Computershare Toll free: 1.800.564.6253 Website: www.computershare.com
Our fiscal year ends on December 31st. To learn more about Emerald Health Therapeutics, please click here – thanks.
Emerald Health Therapeutics Inc. is publicly traded on the Toronto Venture Exchange (TSXV: EMH) and the OTC Market Group (OTCQX: EMHTF).

PATIENT REGISTRATION

Although your application form may be submitted via fax, email, or mail, Cannabis Regulations requires all applicants to submit their original Medical Document via mail. The only exception is having your original Medical Document and Registration Document sent directly through your Health Care Practitioner by secure fax at 1.800.757.3536

Please mail your medical document to:

Emerald Health Botanicals
PO Box 24076 Royal Oak
4420 West Saanich Road
Victoria, BC V8Z 7E7

We pride ourselves on every aspect of your customer experience with Emerald. From growing quality cannabis with our plant genetics to distributing our products to your door, our team works hard to make accessing your medical cannabis seamless. Plus, our client care team is available to help guide you through the process, answer any questions and ensure your needs are being met. To learn more about Emerald Health Therapeutics, please click here.

If you change your mind and no longer want to proceed with the registration, please notify us as soon as possible. Emerald will return your paperwork to you at your request if you have not yet been fully registered and approved. If your medical document was faxed, unfortunately we cannot return it to you. If you have already been registered and approved with us, Emerald is required to keep the original Medical Document, and we will send you confirmation of your cancellation. If you wish to transfer your medical document simply send us an email to clients@emeraldhealth.ca requesting the transfer and where you would like us to transfer you to.

To change your personal information after registration has been completed, you must complete a Request for Registration Amendment. Please send this form back to use once it is completed. It can be returned to us via email us at clients@emeraldhealth.ca, fax to 1.855.623.3325, or mail to:

Emerald Health Therapeutics
PO Box 24076 Royal Oak
310, 777 Royal Oak Drive
Victoria, BC V8X 4V1

Once we receive your completed forms our Client Care team will begin the registration process. This includes reviewing the forms and ensuring all of the documentation is fully completed and meets Cannabis Regulation standards. Next, we contact your physician or nurse practitioner to validate your information, as required by Health Canada.

At this point, it’s up to your physician or nurse practitioner to respond to our inquiries before we can conclude the registration process. This is why some patients take longer to register than others, some taking a few hours and others up to several business days. If you have questions or concerns about the length your registration is taking, please contact us at clients@emeraldhealth.ca. To start the Emerald registration process, please click here.

To fully comply with Cannabis Regulations,  Emerald has to receive and verify specific documents before registering and approving a patient. To start the process, fill out the application form available for download. Mail the application to us along with your fully completed and valid medical document. Health Canada only allows original mailed documents*, so please do not email. Send them to:

Emerald Health Therapeutics
PO Box 24076 Royal Oak
310, 777 Royal Oak Drive
Victoria, BC V8X 4V1

*Alternatively, your doctor’s office may fax both the Medical Document and the Registration Application forms to us at 1.855.623.3325. You will be notified once you become approved, which generally only takes a few days (depending on your doctor’s availability for verification).

To start the Emerald registration process, please click here.

Emerald is unable to release your original Medical Document after registration is complete due to Health Canada regulations. If you require a copy of the document, please contact your physician. To start the Emerald registration process, please click here.

While we wait for the upcoming legalization changes to be announced, we are still operating under the ACMPR (Access to Cannabis for Medical Purposes Regulations) which went into effect on August 24, 2016. This allows eligible Canadians with a valid Medical Document from their physician access to a prescribed amount of medicinal cannabis through a licensed producer. Explore Emerald’s product range.

After we receive your Medical Document and new Registration form we will begin processing your documents as quickly as possible. The process is exactly the same as the first time you registered, as we must verify your Medical Document with your Health Care Practitioner and process your information before activating your renewal. However, we try to give priority to renewals. To start the renewal process, please click here.

No. Signing up on our website is only the first step in the registration process. Legally, you become a registered patient under the Health Canada Cannabis Regulations guidelines after you receive approval notification that the Medical Document and Emerald Registration form has been submitted and approved. You can download the Registration and Medical Documents in the footer. To start the Emerald registration process, please click here.

Your prescription is valid only during a specific time period provided by your physician. When your prescription expires you will need to complete a new registration application and submit a new, original medical document. To start the renewal process, please click here.

Yes. As long as the mandatory information is included and the same criteria used for our own medical document is met, Emerald will accept other medical documents to fill a medical cannabis prescription. To start the Emerald registration process, please click here.

There are only two ways to send your Medical Document for renewal. Due to Health Canada regulations, Emerald is required to only accept an original Medical Documents via mail (not email) from patients. The second way to submit your Medical Document is through a secure fax by your physician. Please fax the document to 1.855.623.3325.

You may send the original document to:

Emerald Health Therapeutics
PO Box 24076 Royal Oak
310, 777 Royal Oak Drive
Victoria, BC V8X 4V1

To start the renewal process, please click here.

Emerald suggests contacting Health Canada directly with any questions concerning the validity of your MMAR license. To register with Emerald under Cannabis Regulation guidelines, you must go through the registration process, filling out the application form and obtaining a medical document from your Health care Practitioner . Please submit both the application form and medical document to:

Emerald Health Therapeutics
PO Box 24076 Royal Oak
310, 777 Royal Oak Drive
Victoria, BC V8X 4V1

To start the Emerald registration process, please click here.

No. After registering with Emerald you are free to cancel with us at any time without any fees or penalties. To start the Emerald registration process, please click here.
According to Health Canada regulations, the Responsible Individual is someone other than the actual patient applying for use of medical cannabis. This person may assist the applicant in all areas of their registration with Emerald and is to be held responsible for the applying patient and can be a spouse or partner, parent, sibling or child (of legal age), etc. The Responsible Individual section of the application form must be completed.
Your health is an incredibly important topic that shouldn’t be taken lightly. If your doctor is not comfortable prescribing medical cannabis, please call us at 1.800.757.3536 and Emerald’s Client Care team will assist you. To start the Emerald registration process, please click here.
No. The amount of dried cannabis expressed grams permitted on a daily basis (grams/day) by your physician will translate directly into your cannabis oil order. For example, if your physician suggests ordering cannabis oil in lieu of your previous dried medical cannabis dosage, an equivalency factor will be used with your active prescription to determine the amount of cannabis oil to be dosed and purchased. Explore Emerald’s product range. To start the Emerald registration process, please click here.
An acronym for the Access to Cannabis for Medical Purposes Regulations. The ACMPR is no longer the regulatory guideline for medical cannabis. On October 17, 2019, the Regulations under the Cannabis Act came into effect. To start the Emerald registration process, please click here.
Yes. Emerald periodically contacts our patients through email. This includes any updates, new product releases, upcoming renewals, and prescription expiries. Please ensure that we have your correct email address so we can contact you when it’s time to renew. To start the Emerald renewal process, please click here.

Unfortunately, no. Health Canada restricts licensed producers from accepting an Authorization to Possess (ATP) in lieu of having a medical document. To register with Emerald you must go through the registration process, filling out the application form and obtaining a medical document from your Health Care Practitioner. Please submit both the application form and medical document to:

Emerald Health Therapeutics
PO Box 24076 Royal Oak
310, 777 Royal Oak Drive
Victoria, BC V8X 4V1

To start the Emerald registration process, please click here

Through the Cannabis Regulations, Canadian residents may access medical cannabis from Emerald – a federally licensed producer. Due to this, you must acquire a Medical Document (section 273) – which is similar to a prescription – from your doctor or health care practitioner. Both your Medical Document and a Registration Application need to be submitted to Emerald to access medical cannabis. To learn if medical cannabis is right for you, speak to your physician. To start the Emerald registration process, please click here.
Yes. The Cannabis Regulations guidelines allow you to register with more than one licensed producer. However, in order for the medical documents to be valid, you must use separate, original medical documentation for each licensed producer. It is at the discretion of physicians to permit splitting prescriptions for this purpose. Explore Emerald’s product range
We pride ourselves on every aspect of your customer experience with Emerald. From growing quality cannabis with our plant genetics to distributing our products to your door, our team works hard to make accessing your medical cannabis seamless. Plus, our client care team is available to help guide you through the process, answer any questions and ensure your needs are being met. To learn more about Emerald Health Therapeutics, please click here.

CANNABIS USAGE

You are allowed to travel within Canada as long as you keep your prescription documentation with you at all times. Patients are allowed to carry 30 times their daily limit – up to 150g – within Canada. All international travel with medical cannabis is strictly prohibited. Driving while under the influence of medical marijuana is not permitted. Explore Emerald’s product range.
Yes. You can mix Emerald products to find the combination of strains or dosage that’s right for you. Some patients find it helpful to use different strains during the day and evening. Explore Emerald’s product range.
Although researchers have proven that the THC in cannabis degrades over time, there is no data yet to suggest that the product has a firm expiration date. Emerald suggests that you store your medical cannabis in a sealed container and in a cool, dark location. Explore Emerald’s product range.
Patients with valid prescriptions and documentation are allowed to carry 30 times their daily limit, up to 150g within Canada. Make sure you have your prescription documentation with you. Carrying medical cannabis outside of Canada is strictly prohibited. Explore Emerald’s product range.
Your actions should directly reflect the severity of your reaction. If severe, please call 911 or go to the nearest hospital. If your reaction is mild, contact your physician as soon as possible. Either way, please let your physician know about your reaction.
According to published surveys, it has been suggested that the majority of people using both inhaled or orally ingested cannabis strictly for medicinal purposes reported using an average of 0.5 to 3 grams per day. Explore Emerald’s product range.
Your proof to legally possess your medical cannabis the receipt that was sent with your medication.  The receipt will have the lot number which is also found on the immediate packaging of your medication. Please ensure you carry this documentation with you at all times when you are in possession of your medication.

In order to comply with the Cannabis regulations and prove to authorities you’re legally allowed to possess medical marijuana, it is necessary to keep your receipt from that matches with the order you are carying with you and the container the medicine came in with you at all times.

Adults who are 18 or 19 years or older (depending on province or territory) are able to posses up to 30 grams of legal dried cannabis, or its equivalent in non-dried form, and grow up to 4 plants.

No. Emerald strongly advises that patients avoid driving motor vehicle or any sort of heavy machinery while under the influence of cannabis as there are legal and safety implications.
Yes. You can mix Emerald products to find the combination of strains or dosage that’s right for you. Some patients find it helpful to use different strains during the day and evening. Explore Emerald’s product range.

ORDERING AND SHIPPING

Emerald ships our medical cannabis all over Canada. From coast to coast and north to south, if you’re in Canada, we’ve got you covered. Explore Emerald’s product range.
No. Cannabis regulations do not allow for licensed producers to operate any type of storefront selling cannabis, making it impossible for our patients to retrieve their medicine from us directly. However, for your convenience, we quickly ship our products through a secure courier. Explore Emerald’s product range.
Emerald offers free Canada Post Express shipping on orders over $125. There’s a $15 flat-rate fee for orders under $125. Purolator is available at a flat rate of $25.00 per shipment. Explore Emerald’s product range.
You may order your monthly allotted amount (30x your daily quantity in any 30-day period) up to 150g at a time. If your monthly allowance exceeds 150g you may place multiple orders within a month. Explore Emerald’s product range.
Emerald primarily uses Canada Post XpressPost. We do offer Purolator at a premium. Please not that Purolator does not ship to PO Boxes.
Our products are shipped within discreet shipping bags or boxes. To see what the packaging looks like, visit Emerald’s product range.
Your proof to legally possess your medical cannabis the receipt that was sent with your medication.  The receipt will have the lot number which is also found on the immediate packaging of your medication. Please ensure you carry this documentation with you at all times when you are in possession of your medication.
Emerald aims to ships orders out of facility within one business day. Your package will usually arrive one to two business days later. Exceptions include when a patient lives in a remote delivery area. Due to current situations beyond our control shipments may be delayed due to COVID (something along those lines)
Yes. Within your monthly allowed amount, you may purchase different strains that fit within your prescription. For example, if your Health Care Practitioners recommends using strains below 14% THC, you may try different strains that meet those guidelines. Also, many Health Care Practitioners allow your prescription to be divided between both dried cannabis and cannabis oil. Check out Emerald’s product range.
After you’re fully registered you can order online through the client shopping portal using your Emerald Client ID or call toll free to order at 1.800.757.3536. Explore Emerald’s product range.
No. Cannabis regulations do not allow for licensed producers to operate any type of storefront selling cannabis, making it impossible for our patients to retrieve their medicine from us directly. However, for your convenience, we quickly ship our products through a secure courier. Explore Emerald’s product range.

PRICING AND PAYMENT

Yes, please call our Client Care team at 1.800.757.3536

Veterans Affairs Canada does provide coverage for medical cannabis, although the eligibility for coverage varies on a case by case basis. Emerald will work directly with Veteran Affairs, submitting the necessary documents required, ensuring you have coverage and arranging direct billing. To learn more, please contact our Client Care team at 1.800.757.3536 or email clients@emeraldhealth.ca

Explore Emerald’s product range.

As per Revenue Canada, your medical cannabis is subject to taxation, depending on the province in which you reside. This means the tax you are charged is based on the tax rate in your specific province. Remember to keep your invoices for claiming on your income tax.

Emerald understands that some medical cannabis users may be dealing with financial difficulties due to their health and conditions. To help ease the burden on our patients we offer compassion pricing for those who fit our criteria. To learn more, please contact our Client Care team at 1.800.757.3536 or email clients@emeraldhealth.ca.

Explore Emerald’s product range.

Yes. You may claim your sales receipts from your medical cannabis on your income taxes. Please ensure you keep the receipts sent to you with your product for this purpose.
Emerald accepts most credit cards, pre-paid credit cards and credit card gift cards, including Visa, Mastercard, Visa Debit, Visa Gift Card. We also accept both e-transfer and cheques. If you choose to pay for your order via e-transfer or cheque, please call us toll free at 1.800.757.3536 and we’ll assist you with placing your order. Please note that we cannot accept AMEX at this time
There is no minimum order, however all orders over $125 receive free shipping. For orders under $125 there is a $15 flat fee delivery rate. Explore Emerald’s product range. Please note that all orders shipped with Purolator will be charged a premium charge of 25.00 regardless of amount.
Veterans Affairs Canada does provide coverage for medical cannabis, although the eligibility for coverage varies on a case by case basis. Emerald will work directly with Veteran Affairs, submitting the necessary documents required, ensuring you have coverage and arranging direct billing. To learn more, please contact our Client Care team at 1.800.757.3536 or email clients@emeraldhealth.ca Explore Emerald’s product range.

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